Rule for future updates: whenever a new section or button is added to the admin system, this Help / FAQ page must also be updated so the office team has one clear place to check.
Create Job
Create / Update JobCreates a new workshop job or updates the selected job when you are editing an existing booking.
Clear FormResets the Create Job form so no old customer, vehicle, task, ramp, or note data is accidentally reused.
JUST DROP-OFFCreates a calendar card for a vehicle that is only being dropped off. It does not require allocated slots and does not block ramp availability.
Allocated SlotsControls how much workshop time is reserved. 0.5 means 30 minutes, 1 means 1 hour, 1.5 means 1 hour 30 minutes.
DROP-OFFUse when the customer leaves the vehicle earlier or on another date, but the actual workshop booking is still at the main job date and time.
URGENTHighlights the job as high priority on the screens so the team knows it needs attention.
MAJOR REPAIRMarks the job as a multi-day or complex repair. It appears in the Major Repairs section immediately and stays there until Done or resolved.
Front Ramp / Back RampAssigns the job to a ramp. If no ramp is selected, it stays as None.
Parts NotesUse for notes about parts, ordering, supplier details, or anything useful for the workshop. This replaces the old parts status dropdown.
GarageSelects which garage the job belongs to. Leyton is the default. Stratford jobs can be filtered in the calendar and are highlighted on service screens.
Manage Quick TasksLets you add, edit, or delete standard tasks. The task list is kept in alphabetical order.
Standard Tasks SearchFilters the standard task buttons instantly while creating or editing a job, so common tasks are easier to find.
Client LinkCopies or opens the client booking response link so the customer can confirm, request a change, or cancel.
Print Job CardPrints a physical job card for the workshop with vehicle, customer, task, notes, and history information.
Jobs / Reports & Calendar
Today / This Week / This Month / This YearQuick filters for loading jobs in common date ranges.
Load JobsReloads the jobs list and calendar using the selected filters.
Print Booked JobsPrints the current booked jobs view in a cleaner report format.
Calendar SearchSearches by registration, client, phone, email, VIN, or model and jumps to the week where the job is booked.
All / Leyton / StratfordFilters the calendar by garage. All shows both garages; Leyton and Stratford show only jobs assigned to that garage.
Duplicate Booking WarningIf the same vehicle is booked again within the warning window, the system asks staff to confirm before creating another booking.
Reveal DoneShows completed jobs on the calendar when you need to review them.
Show Completed Past DaysShows old completed days in the current calendar view when needed.
Card Colour ButtonMarks a calendar card with a colour so important jobs stand out visually.
Ramp ButtonChanges the assigned ramp directly from the calendar card.
Status ButtonChanges job status. When marking Done from admin, you must choose if the vehicle was picked up or stays in parking.
Copy Booking MessageCopies a smart customer confirmation message with date, time, vehicle, and booking response link.
WhatsApp ButtonOpens WhatsApp for the customer number saved on that job.
Payment ButtonBefore opening the payment window, the system asks staff to confirm they are adding a payment for the correct vehicle.
Print Job CardPrints the same workshop job card format used from Create Job, including garage, vehicle, customer, tasks, notes and history.
Completed Work ReportAvailable after a job is marked Done. Prints a customer-facing completed work report with completed tasks and mechanic notes, without exposing internal worked hours.
New Booking Requests & Clients
New Booking RequestsShows client intake submissions that have not yet been turned into jobs.
Create Job From RequestUses the request details to prefill Create Job, then removes the request from the queue after the job is created.
Client DetailsOpens the customer profile, linked vehicles, service history, invoices, and contact details.
Clients SearchSearches saved clients by name, phone, email, registration, VIN, vehicle, or postcode.
Add ClientCreates a manual customer profile and first vehicle without needing a booking request.
Add VehicleAdds another vehicle to an existing customer profile.
Select Vehicle CardClick the vehicle card itself to select it. The selected card is highlighted and can be used to create a job.
Invoice / Estimate For Selected VehicleWhen a vehicle is already selected in the client profile, Invoice, Estimate, Full Service Estimate and Minor Service Estimate use that selected vehicle directly.
Choose Vehicle WindowIf the system needs manual vehicle selection for a client with many cars, the vehicle list is scrollable.
Cars On Site, Major Repairs & Parking
Cars on siteShows cars currently in progress and physically on site.
Major RepairsShows active major repair jobs from the moment they are marked major repair until they are Done or resolved. Use this section to track long repairs without crowding the calendar.
Major Repairs: ReadyMarks a major repair as ready inside the Major Repairs list, so the office can see it needs final attention.
Major Repairs: ParkingMoves the vehicle into Cars in parking and asks where it is parked.
Major Repairs: DoneUses the normal Done flow and asks if the customer picked up the car or if it stays in parking.
Major Repairs: ResolveRemoves the job from Active Major Repairs without deleting the job.
Cars in parkingShows vehicles kept on site after completion or after drop-off arrival until someone marks them picked up.
Add CarManually adds a vehicle already parked at the garage into Cars in parking, including where it is parked and optional notes.
Picked upRemoves the car from Cars in parking and marks it as collected by the customer.
Invoices & Documents
Choose Excel FilesSelect one or more invoice Excel files. The system reads invoice date, client, registration, VIN, document number, mileage, and vehicle details where available.
Upload InvoiceUploads selected files to the invoice archive and checks for duplicates.
Day / Week / Month / YearQuick filters for loading invoices by date range.
Free SearchSearches invoices by client name, registration, VIN, document number, model, mileage, or filename without depending only on dates.
Load InvoicesReloads the archive using the current filters and free search.
Preview Client ImportShows what clients and vehicles would be created or updated before anything is applied.
Import To ClientsCreates or updates clients and vehicles from the previewed invoices.
Import Next 10Controlled import mode for large invoice archives. It processes a small batch at a time to avoid timeouts.
Unpaid InvoicesDouble-click Unpaid Invoices to open the chase list. It shows unpaid or part-paid jobs and recalculates outstanding from invoice total minus saved payments.
ACM + Romanian FilterInside Unpaid Invoices, ACM + Romanian includes ACM MEAT FACTORY LTD / ACM MEAT FACTORY plus ROMANIAN PRODUCT DISTRIBUTION LTD because they are chased together. Use ACM only or Romanian only to split them.
Refresh Unpaid InvoicesReloads the unpaid invoice list after payments are entered or corrected.
ACM Service Reminders
ACM Service RemindersTracks ACM MEAT FACTORY LTD / ACM MEAT FACTORY vehicles and estimates when each vehicle should return for oil/filter service.
Reminder BadgeThe small badge on the ACM button shows vehicles that are due soon or overdue, so the office knows attention is needed.
Last Service DateThe date when the vehicle was last serviced. This is the starting point for the next reminder calculation.
Last Service MileageThe mileage at the last service. If the latest same-day Clients mileage is higher, ACM uses the higher mileage so the reminder is realistic.
Miles / WeekApproximate weekly mileage for that vehicle. Different ACM vehicles can have different weekly mileage estimates.
Service Interval MilesHow many miles after service the vehicle should be called back. Default is 6,000 miles.
Warn Before MilesHow early the system should warn the office before the next service mileage. Default is 500 miles.
OK / Due Soon / Overdue / Needs SetupOK means not due yet. Due Soon means call soon. Overdue means call now. Needs Setup means required mileage/service fields are missing.
Copy MessageCopies a service reminder message in English and Romanian, ready to paste into WhatsApp, SMS or email.
WhatsAppOpens WhatsApp for the saved ACM contact number. Use Copy Message first, then paste the bilingual reminder.
Mileage SyncMileage moves forward across Clients, Jobs, Client Intake, Vehicles DB and ACM. A lower mileage will not overwrite a higher saved mileage.
SMS Gateway
SMS SectionOpens the SMS dashboard with pending, queued, processing, sent today, delivered today, failed today, failed total and oldest pending counters.
Send SMS FormLets staff send operational service messages only. It supports Booking confirmation, Job in progress, Job ready and Custom message templates.
SMS ChipCalendar cards show SMS status when a message has been queued: Pending, Queued, Processing, Sent, Delivered, Failed or On hold.
Message ButtonThe small message icon on a calendar card opens the SMS form pre-filled for that job so staff can review the message before sending.
Reschedule SMSWhen moving a booking in the calendar, the Move Job popup has a Send reschedule SMS checkbox so staff can notify the client with the new date and time.
Done / Collection SMSWhen a job is marked Done, the system asks whether to send a collection SMS to the customer.
Refresh SMSReloads the local SMS history and dashboard counters. Individual messages also have Refresh Status to ask the gateway for the newest status.
No MarketingThis bridge is only for operational customer service messages, not advertising or marketing campaigns.
Pair SMS GatewayGod users can generate a pairing code for the Android SMS Gateway phone. The code is copied automatically and expires shortly.
Gateway Not ReadyIf the bridge is not configured yet or the phone is not paired, jobs still save normally and the SMS action shows a clear error/status.
Financials & Cash Drawer
FinancialsShows Money In, Money Out, Profit, outstanding, staff salaries, supplier payments, monthly costs, and invoice/payment breakdowns.
Financials HelpOpens a focused guide inside Financials with the formulas and field meanings for money reports.
Money InOnly counts money actually collected from customer payment entries. Outstanding stays separate and does not count as profit.
OutstandingClient money still to recover. For invoice jobs, it should be calculated from invoice total minus saved payment entries.
Cash DrawerTracks expected physical cash in the drawer from cash customer payments minus drawer withdrawals from the drawer start date.
Withdraw CashRecords cash taken from the drawer, including date, amount, person, reason, and note. The drawer cannot be withdrawn below zero.
Drawer HistoryShows cash in and cash out ledger history. Void is used only to correct a wrong withdrawal record.
Eugen Withdrawal PINWhen Eugen is selected, the reason becomes Boss withdrawal and the boss PIN is required. Voiding Eugen withdrawals also requires the boss PIN.
Parking Permit
Save PermitSaves a vehicle permit with expiry date and notes.
Clear FormClears the permit form ready for a new entry.
Search PermitsFinds permits by registration, client, vehicle, or notes.
PrintPrints the current parking permit list.
RefreshReloads permit data and reminder counts.
ExtendExtends a permit by 3, 6, or 12 months depending on the option selected.
Staff & Time Clock
StaffCreate staff members, set roles, add RFID/fob IDs, and define working schedules.
Mechanic RoleOnly staff with mechanic role should appear in the Mechanic Panel.
Time Clock Temporarily OffTime Clock and RFID Station are intentionally unavailable for now. They can be re-enabled later when the business is ready to use them again.
Add Manual EntryManually adds or corrects a time clock record if a staff member forgot to scan.
Print ReportPrints the selected staff time clock report.
Reset NotificationsAcknowledges active time clock alerts so the badge stops bothering the office for already-reviewed issues.
Top Buttons & External Views
LucyOpens the German Car AI Assistant launcher. CyberStaff now blocks iframe embedding, so sections open directly in a secure CyberStaff tab.
WithdrawalOpens a quick cash drawer withdrawal form from the top bar, without opening the full Financials section.
ACM Service RemindersOpens the ACM fleet service reminder screen from the top bar. It is used for ACM vehicles only.
Client MapShows postcode and area KPIs so management can see where customers come from.
ExpensesDouble-click opens Add Money Out so the office can save supplier payments, date, method, amount and notes directly into Financials history.
God DashboardVisible only for the God mode account. Shows system health, attention items, recent audit activity and high-level control indicators.
Search EverythingGod mode read-only search across Jobs, Payments, Cash Drawer, Audit, Invoices and Activity Logs by plate, client, phone, amount or job ID.
Problem FinderGod mode read-only scan for payment, drawer and calendar inconsistencies before they become office problems.
Money InvestigatorGod mode read-only amount search that explains invoice totals, paid totals and split payments such as cash/card/bank combinations.
Plate TimelineGod mode read-only timeline for one registration, combining jobs, activity, payments, drawer effect, invoices and office logs.
Cash Drawer ReconciliationGod mode read-only drawer check showing expected cash, cash in, cash out, difference, Drawer Date, Recorded At and the full reason list.
Daily Close ReportGod mode read-only end-of-day check for cash payments, withdrawals, expected drawer, jobs done, unpaid work, card/bank payments and warnings.
Suspicious ActivityGod mode read-only scan for repeated edits, deleted payments, deleted jobs, backdated withdrawals, sensitive clicks and non-god activity around protected areas.
Recent Office ActionsGod mode human-readable activity feed combining office clicks, financial audit and cash drawer withdrawals with filters by user, plate, action or amount.
Screen PINsSets or updates PINs for protected screens such as mechanic/display/private access.
Mechanic LogsShows workshop activity history and job actions.
Developer LogsVisible only for God mode. Shows office/admin button clicks with user, date, time, screen and control context from the moment this logging feature was added.
Export CSVExports operational job data as a CSV file.
Backup local JSONDownloads a local JSON backup/export of available app data.
Mechanic ViewOpens the mechanic panel where mechanics see their jobs, tasks, customer notes, and job actions.
Display ViewOpens the workshop display board for jobs and statuses.
Copy Google Review LinkCopies the review request message and Google review link.
Copy Client Intake LinkCopies the intake request message and client intake link.
Version NumberShows the current software version in the top bar so staff can confirm they are running the latest update.
Version Info ButtonThe small info button next to the version opens update history, including what changed in the current and previous versions.
Update Available PopupWhen a new system update is live, staff see a popup with Refresh to Continue and See What's New. If multiple updates were missed, the popup shows all pending changes.
Enhance Vehicles DBOpens the vehicle database enhancement tool.